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How to set up the Vincio NFC card and stand: A complete guide from unboxing to first impressions and Wi-Fi

Have you bought a Vincio NFC stand or card and want to start making the most of them? In this guide, we’ll walk you through the set-up process step by step – from tapping your phone for the first time, through setting up a direct link to Google Reviews or Wi-Fi, right through to tips for staff and advanced tariff options.

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How to easily set up your Vincio NFC stand or card#

Do you have a new Vincio smart stand or business card in your hand? The whole setup takes less than 3 minutes and you can do it straight from your smartphone (iPhone or Android) without installing any mobile app.

In this guide, we’ll walk you through the entire process, from unboxing to collecting your first 5-star reviews and automatically connecting guests to your Wi-Fi network.


Step 1: First tap with your phone (Activation without an app)#

The Vincio hardware contains a certified NTAG215 NFC chip and a backup laser-printed QR code.

  1. Unlock your smartphone (make sure NFC is switched on – on iPhone XR, XS, 11, 12, 13, 14, 15 and 16, NFC works automatically at the top edge of the phone; on Android phones, the reader is usually in the centre of the back).
  2. Hold your phone against the NFC logo on the stand or card (a light touch at a distance of 1 to 3 cm is sufficient).
  3. A notification will immediately appear on your phone’s screen with the link vincio.eu/c/....
  4. Tap the notification. A welcome screen will open, where you can easily link the stand to your account.
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Pro TipWhat if the phone doesn’t respond when you tap it? Make sure your phone isn’t in aeroplane mode and that you aren’t using a metal case that’s too thick. If a customer is using an older phone without NFC, there’s always a sharp QR code on the back or on the stand itself, which the camera can scan to open the same link.

Step 2: Selecting the destination – Where should the stand direct guests?#

In your admin panel at vincio.eu/dashboard, you have full control over what happens when a phone is tapped. You can change the destination remotely at any time, free of charge – there’s no need to reprogram the stand.

You can choose from the most popular options:

Option A: Direct collection of Google reviews (Highest conversion rate)#

If you want to skyrocket the number of 5-star reviews on Google Maps:

  1. In the admin panel, select the destination type ‘Direct link to Google Reviews’.
  2. Enter a link to your business profile or use our built-in Google Review Deep Link converter.
  3. The deep link ensures that a native window opens straight away on the guest’s mobile, with a 5-star rating and the cursor in the comment field – the guest doesn’t have to go to the trouble of searching for your venue anywhere.

Option B: 1-Tap Guest Wi-Fi (Guests connected in 1 second)#

No more fiddling with passwords or trying to make out tiny letters:

  1. In the admin panel, select “Guest Wi-Fi”.
  2. Enter your network name (SSID), security type (WPA/WPA2/WPA3) and password.
  3. When a guest holds their phone up to the scanner, they’ll see a stylish welcome card with a “Copy password” button and a system QR code that instantly connects both iPhones and Android devices to the internet.

Do you run a café, restaurant or salon and want to offer multiple options at once?

  1. Create your own page at vincio.eu/c/vas-podnik.
  2. Add your daily menu as a PDF, a link to Instagram, a booking system (e.g. Reservio or Restu) and a button for reviews.
  3. All in your brand colours with your own logo.

Step 3: Placement in the premises and staff training#

Placing the stand in the right spot is key to ensuring guests tap it naturally and with a smile.

Location Recommended type When does the guest place their phone on it?
Tables in restaurants and cafés Wooden or acrylic stand Whilst waiting for their order or after a delicious meal
Bar and till area Vincio Stand Mini When paying the bill or collecting a takeaway coffee
Hotel / salon reception Vincio Premium Wood At check-in for Wi-Fi, at check-out for a review
In the field / Business meetings Vincio Card (business card in your wallet) During introductions and when exchanging contact details
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ImportantThe secret to success: A simple phrase from the staff The best results are achieved by businesses where, when presenting the bill, the staff member says with a smile: “If you’ve enjoyed your visit, simply tap your phone on the wooden stand and leave us a star rating – it really helps us.” Guests will appreciate the modern technology and will be happy to leave you positive feedback.

Step 4: Management options – Free plan vs. advanced Plus and Pro#

Vincio hardware works perfectly well completely free of charge without the need for any regular subscription. With the basic free plan, you can change the destination link at any time and track basic interaction statistics.

If you need more tools for marketing and operations, you can upgrade to a higher plan at any time at vincio.eu/shop/#plans:

What do the Plus and Pro plans offer?#

  • Detailed real-time analytics: Find out which table or waiter is getting the most reviews, track peak visitor times and the ratio of iOS to Android devices.
  • Link scheduler: In the morning, the kiosk automatically displays the breakfast menu; in the afternoon, the regular menu; and in the evening, the drinks menu or Google reviews.
  • Multi-venue management: A unified dashboard for chain owners, franchisees and marketing managers.
  • Removal of the Vincio logo and custom domain: A fully white-labelled portal on your own subdomain.

Frequently Asked Questions (FAQ)#

Do you need advice or have a specific enquiry? Our support team is available at [email protected] or via the chat function in the admin panel.

FAQ · Frequently asked questions

Good to know

Does the NFC stand work without a mains power supply or batteries?
Yes, NFC chips are passive and are powered by the electromagnetic field from a phone held close to them. The stand requires no battery, cable or recharging, and works reliably for many years.
Can I change the link on the stand if I change the company profile or the Wi-Fi password?
Yes, you can change the destination remotely at any time, free of charge, via the Vincio admin panel at vincio.eu/dashboard. The change will take effect immediately the next time you place your phone on the charger.
Does the guest need to install an app on their phone?
No, the vast majority of modern smartphones have an NFC reader built directly into the operating system (both iOS and Android). Simply hold your phone up to the tag and the link will open in the native browser.
Do I have to pay a monthly subscription for the stand to work?
No, basic functionality and redirection to any link (Google reviews, Wi-Fi, website) is included with the hardware you purchase and works for free indefinitely. Advanced features such as the scheduler and detailed analytics are included in the optional Plus and Pro plans.
Vincio

Make the next step easier for guests.

An NFC stand opens the right link with one phone tap. No app and no searching.

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